Template copy. To be reviewed by a qualified UK solicitor before launch.
Acceptable use policy
Last updated 2026-10-25 · Version 2026-10-25
The short version
Connect only accounts you are authorised to connect, upload only contracts you may share, and do not misuse the service or its free tools.
Who this applies to
This policy applies to everyone who uses CostAssured, including the free tools on our public pages. It sits alongside our Terms of service. If the two disagree, the Terms win.
Connecting accounts
Connect only accounts and organisations you are authorised to connect. Create the credential with the least access our guide asks for, keep it confidential, and delete it in the platform when you stop using CostAssured.
Do not connect an account on behalf of someone who has not agreed to it.
Uploading documents
Upload a contract only if you are allowed to share it with us. Remove anything the report does not need, such as personal data, before you upload it, where you can.
Using the service and the free tools
Do not try to break, overload or get around the service, including its limits on how often a scan can run. Do not scrape the site, run automated bulk requests against the free tools, or resell the service without our written agreement.
Do not use CostAssured to break the law or the terms of a platform you connect. [Alignment with each platform's terms to be checked.]
What we may do
If we believe this policy has been broken, we may pause a connection or an account while we look into it, and we will tell you why unless the law stops us. [Notice and appeal steps to be confirmed.]
Reporting a problem
To report misuse or a security issue, email security@costassured.ai. Our security page says how we handle reports.
Read the security page